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The terms that govern your use of this site and our services.
Please read these terms carefully. By using the Vault Metal website, you agree to be bound by them.
Effective Date: May 9, 2026
Last Updated: May 9, 2026
By entering, using, or connecting to the Vault Metal LLC (“Vault Metal,” “we,” “us,” or “our”) website, you (the “user” or “you”) acknowledge that you have read, understand, and agree to be bound by the terms and conditions set forth below (the “Terms”). If you do not agree to these Terms, you may not use this website.
Vault Metal is a retailer providing precious metals to customers individually and through self-directed precious-metals IRA accounts. Vault Metal’s services and products are for investment purposes only. By connecting to the website, you acknowledge that you understand Vault Metal’s role and position.
Vault Metal does not provide trading, investment, legal, or tax advice. The website is a retail platform that enables customers to purchase and sell precious metals. Anything provided on Vault Metal’s website is for informational purposes only and should not be construed as trading advice, investment advice, legal advice, or tax advice.
The copyright in all material provided on Vault Metal’s website and in its published materials is held by Vault Metal or by the original creator of the material. Except as expressly stated herein, no part of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted, transmitted, or retransmitted in any form or by any means — including, without limitation, electronic, mechanical, photocopying, recording, or otherwise — without the prior written permission of Vault Metal or the applicable copyright owner.
Permission is granted to display, copy, distribute, and download materials from this site for personal, non-commercial use only, provided that you do not modify the materials and retain all copyright and other proprietary notices. You may not, without Vault Metal’s written permission, “mirror” any material from this site on any other server. This permission terminates automatically if you breach any of these Terms. Upon termination, you must immediately destroy any downloaded or printed materials.
Any unauthorized use of material on this site may violate copyright laws, trademark laws, the laws of privacy and publicity, and applicable communications statutes and regulations.
The statements made on this website are opinions of Vault Metal. Past performance is not necessarily indicative of future results. Precious metals carry risk, and investing in precious metals — directly or through an IRA — is not suitable for all individuals.
Precious metals and coins may appreciate, depreciate, or stay the same depending on a variety of factors. Precious metals can and will fluctuate unexpectedly. Vault Metal cannot guarantee, and makes no representation, that any metals purchased will appreciate or appreciate sufficiently to produce a profit above and beyond the markup or commissions charged. The decision to buy or sell precious metals, and which precious metals to purchase or sell, are the customer’s decision alone, and purchases and sales should be made subject to the customer’s own research and investment objectives.
THIS BRIEF STATEMENT CANNOT ENTIRELY DISCLOSE ALL OF THE RISKS AND OTHER ASPECTS OF BUYING AND SELLING PRECIOUS METALS. SEE OUR FULL RISK DISCLOSURES.
Vault Metal may offer content from third parties on the website. This content may include investment information, hedge-fund data, and limited historical performance information (collectively, the “TPI Data”). Vault Metal grants you a revocable, non-exclusive, non-transferable, limited license to access the TPI Data on the website for your personal use only.
You shall not publish, retransmit, redistribute, or otherwise reproduce any TPI Data in any format to anyone, and you shall not use any TPI Data in or in connection with any business or commercial enterprise — including, without limitation, any securities, investment, accounting, banking, legal, or media business or enterprise.
You acknowledge and agree that Vault Metal does not guarantee the availability of any data on the website. Access to information on the site may be limited or unavailable due to a variety of factors including periods of peak demand, system upgrades, communication failures, acts of war or terrorism, and other factors both within and outside Vault Metal’s control. Vault Metal reserves the right to suspend, deny access to, or otherwise limit information made available on the website at any time, in its sole discretion and without prior notice. You understand that the TPI Data may not be current and may quickly become unreliable for a number of reasons, including changes in market conditions or the financial condition of investment or fund managers. Vault Metal has no obligation to update any TPI Data or provide notice of any such change.
Vault Metal uses third-party data service providers to supply precious-metals price quotes (“Quotes”) appearing on the site. Unless otherwise indicated, Quotes are delayed by at least 15 minutes. Quotes reported as “real-time” are made available without delay following their receipt from the Quote service providers; however, your actual receipt of real-time quotes may be affected by delays in transmission over the Internet and other causes.
All information provided by third-party Quote Service Providers and their affiliates (“QSP”) is owned by or licensed to QSP. You are permitted to store, manipulate, analyze, reformat, print, and display the QSP information for your personal use only. You shall not publish, retransmit, redistribute, or otherwise reproduce any QSP information in any format to anyone, and shall not use any QSP information in or in connection with any business or commercial enterprise — including, without limitation, any securities, investment, accounting, banking, legal, or media business or enterprise.
Prior to executing any transaction based upon QSP information, you are advised to consult with your financial representative or broker to verify pricing. Neither QSP nor its affiliates make any express or implied warranties (including, without limitation, any warranty of merchantability or fitness for a particular purpose or use) regarding the QSP information. The QSP information is provided to users on an “as is” basis. Neither QSP nor its affiliates will be liable to any user or anyone else for any interruption, inaccuracy, error, or omission, regardless of cause, in the QSP information, or for any damages (whether direct, indirect, consequential, punitive, or exemplary) resulting therefrom.
If you decide to purchase precious metals from Vault Metal, no refunds, no exchanges, and no returns are permitted except as specified in the applicable account or transaction agreement. All sales are final, and there are no refunds in whole or in part.
If, in rare circumstances and at Vault Metal’s sole discretion, a return is authorized, you must first obtain a Return Merchandise Authorization (RMA) number from Vault Metal. Any return sent to Vault Metal without a valid RMA will be rejected and returned to you. All shipping charges will be your responsibility.
This site may, from time to time, contain links to third parties and advertisers. Vault Metal is not responsible for the content of any other website, nor does Vault Metal vouch for the quality or accuracy of any information provided by any third party or advertiser. You are solely responsible for any action you take based on information provided by a third party or advertiser.
These Terms and any services provided hereafter by Vault Metal shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict-of-laws rules, statutes, or principles. The provisions of the United Nations Convention on the International Sale of Goods and the Uniform Computer Information Transactions Act, however designated, are excluded and shall not apply to these Terms or any transactions hereunder.
You irrevocably agree and consent to submit to the personal and exclusive jurisdiction of the state and federal courts located within the City of Los Angeles, Los Angeles County, California, for the purpose of litigating any and all claims or disputes regarding or relating to these Terms. If you bring an action, you will bring it in the state or federal courts located within the City of Los Angeles, Los Angeles County, California. You agree that Vault Metal makes and will perform these Terms in Los Angeles, California.
We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors providing support services (such as customer service), solely to support those services. Text-messaging originator opt-in data and consent are not shared with any third parties for any purpose.
By opting in, you agree to receive text messages from Vault Metal LLC, which may include customer-support responses, sales-representative communications, quote follow-ups, contract reminders, and informational messages. Consent to receive text messages is not a condition of any purchase.
Message frequency varies based on your account activity and inquiries. To opt out at any time, reply STOP — you will receive a confirmation message and no further messages. For help, reply HELP or contact us at info@vaultmetal.com or 877-330-3228. Message and data rates may apply.
Your use of this SMS service is also subject to our Privacy Policy.
You agree not to hold Vault Metal responsible in any way for any monetary or non-monetary damages — including, without limitation, stress, emotional suffering, and other injuries — or losses resulting from the use of any information, materials, services, products, or websites offered by Vault Metal. You are responsible for your own research and investment actions.
No guarantee is made that any of the information, materials, services, products, websites, signals, methods, analysis, techniques, or anything else offered by Vault Metal will be profitable or will not result in losses.
This website and all information on this website have been prepared solely for informational purposes and do not constitute a solicitation or an offer to buy or sell any security, commodity, futures contract, options interest, precious-metals investment, or the like. The information has been compiled in good faith from sources believed to be reliable, but is not guaranteed as to accuracy, timeliness, or completeness. The information does not purport to be a complete description of the precious-metals markets or any developments referenced. All expressions of opinion are subject to change without notice. We have not independently verified information obtained from external sources and assume no responsibility for errors or omissions. We do not undertake to advise you of any changes.
If any results published or promoted in connection with any trading methodology, system, or technique are not clearly labeled as hypothetical or simulated, those results shall nonetheless be construed as hypothetical for all purposes.
All information available on this website is, in whole or in part, the property of Vault Metal and its affiliates and is protected by copyright and other intellectual-property laws. Except as expressly stated herein, you agree not to copy, record, video, photograph, reproduce, distribute, sell, share, disseminate, display, project, publish, post, upload, broadcast, circulate, transmit, or retransmit any of the material or information (in whole or in part) in any form or by any means — including, without limitation, electronic, mechanical, photocopying, recording, or otherwise — without the express prior written consent of Vault Metal or the applicable copyright owner. Vault Metal may change or discontinue the service of this website at any time without notice.
These Terms constitute the entire agreement between the parties and cannot be changed or terminated except by a written agreement signed by the parties. These Terms shall inure to the benefit of the parties’ successors and assigns.
Any costs and expenses incurred by Vault Metal (including, without limitation, reasonable attorneys’ fees) in enforcing any of its rights or remedies under these Terms, or in any litigation or lawsuit — including the collection of any outstanding balances due — shall be paid by you.
Failure to exercise any right by Vault Metal under these Terms does not constitute a waiver of such right unless expressly agreed in writing.
Each provision of these Terms is severable from every other provision. The invalidity or unenforceability of any one or more provisions shall not affect the validity or enforceability of the remaining provisions.
108 Standard Street, El Segundo, CA 90245
Phone: 877-330-3228
Email: info@vaultmetal.com
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